Many of us are affected by mental health difficulties. This can be very painful, even though it may not be as visible as physical problems like a broken arm.
Need help now?
If you need urgent help now, you can phone:
Adults – 0800 652 2863
Children and young people – 0800 652 2864
Lines are open 24 hours a day. If you or another person have been harmed or are at immediate risk, you may require an emergency response – call 999 and ask for the relevant service.
Who else can I talk to?
- Contact your GP.
- Call NHS 111 – open 24 hours a day, 365 days a year. They can tell you about crisis support services.
If you are an adult and finding it difficult to cope, feeling low, anxious or stressed, worried, or not sleeping properly, contact Talking Helps Newcastle on 0191 282 6600 or Gateshead Talking Therapies on 0191 283 2541.
If you are feeling suicidal, phone the Samaritans on 116 123 or visit www.stopsuicidenenc.org.
You can also download a range self-help guides in a range of formats.
Qwell is available to all adults aged 26+ in Newcastle and Gateshead.
Newcastle and Gateshead CCG now offer access to Qwell (www.qwell.io) a free, safe and anonymous mental health and wellbeing service for adults (Aged 26+).
There are no waiting lists, no referrals and no requirements to access the service, which is accredited by the British Association for Counselling and Psychotherapy (BACP) and delivered by Kooth plc, the UK’s largest digital mental health provider.
The service encourages peer to peer support via moderated discussion forums and self-help through reading or submitting content.
Qwell also gives adults the opportunity to access online counselling from qualified counsellors who are available from midday to 10pm every weekday and from 6pm to 10pm at weekends 365 days of the year. People can drop in for one-to-one instant text-based chats or book a session in advance.