Produced by , these videos were created by Involve North East to help people who don’t have English as a first language to better understand healthcare in the NHS.
If you are unable to speak or understand English well, you can have an interpreter at NHS services. Say ‘interpreter’ to the receptionist and the language you need. When ringing 999 or NHS 111, say the language you need and they will get someone on the phone. You do not have to pay for using an interpreter.
You can find the videos below:
For more information and to access further resources such as workbooks please visit: https://www.involvene.org.uk/english-for-health