Many of us are affected by mental health difficulties. This can be very painful, even though it may not be as visible as physical problems like a broken arm.
Need help now?
If you need urgent help now, you can phone:
Children and young people – 0800 652 2864
Adults – 0800 652 2863
Lines are open 24 hours a day. If you or another person have been harmed or are at immediate risk, you may require an emergency response – call 999 and ask for the relevant service.
Who else can I talk to?
Call NHS 111 – open 24 hours a day, 365 days a year. They can tell you about crisis support services.
If you are a young person, there are a number of services who can help:
The RISE team helps school children with their mental health and wellbeing
Kooth.com offers free, safe confidential support for young people
If you are feeling suicidal
Phone the Samaritans on 116 123 or visit North East and North Cumbria Suicide Prevention Network
You can also download a range self-help guides in a range of formats.
Newcastle and Gateshead Children & Young People Services are changing
All non-urgent referrals for child mental health from Schools/College’s/Education come through the newly
created SINGLE POINT OF ACCESS (SPA).
All referrals will be directed from the SPA to the most appropriate service whether that be STFT/NTW or any of the voluntary services.
All urgent referrals and other queries please use the current NTW call handlers on: 0191 2466913
Single Point Access Email: ntawnt.NGSPA@nhs.net
Learn more about the Single Point of access process and Newcastle and Gateshead’s Getting Help Service in the information guide here.