• Menu
  • Skip to primary navigation
  • Skip to main content

Before Header

  • Accessibility
  • Terms and settings
  • Site map

NHS Newcastle Gateshead Clinical Commissioning Group

Clinicians commissioning healthcare for the people of Northumberland

Header Left

Newcastle Gateshead CCG Logo

Header Right

Newcastle Gateshead CCG

Mobile Menu

  • Accessibility
  • Terms and settings
  • Site map
  • Home
  • About us
    • Counter fraud
    • Executive members
    • Equality and diversity
    • Governing Body members
    • How we work
    • Northern CCG Joint Committee
    • North of Tyne area prescribing committee
    • Our Governing Body
    • Our Integrated Care System and Partnerships
    • Our vision and values
    • Primary care
    • Primary Care Commissioning Committee
    • Safeguarding
    • What is a CCG?
    • Who we work with
    • 360 degree view
  • Get involved
    • Changes to GP practices
    • Deciding together, delivering together (adult mental health services)
    • Health checks for people with serious mental illness
    • How to get involved
      • Visits to local NHS services
    • Involving young people with Special Educational Needs and Disabilities services
    • Listening to you: our past involvement work
      • Mental health services – adults
      • Mental health services – children and young people
      • Reviewing urgent care in Newcastle
    • Long-term conditions patient group
    • My NHS
    • Newcastle Pride
    • Patient participation groups
    • Supporting Primary Care Networks
    • Working with schools and colleges
    • Working with the deaf community
    • Young people’s mental health
    • Your voice, your health
    • You said, we did
  • Your health
    • Care and support planning for long-term conditions
    • Coronavirus (COVID-19)
    • Children and young people
      • Do you need help with your mental health?
      • Free, safe, confidential support for young people
      • Share your experiences
      • Special educational needs and disabilities
      • Supporting wellbeing in schools
      • Under 18? Your healthcare rights
      • Worried about a poorly child?
    • Diabetes prevention
    • Find a service
    • Improving mental health services
    • InformationNOW
    • Need urgent healthcare?
    • Need help with your mental health?
    • NHS continuing healthcare
    • NHS Lung Health Checks
    • Patient choice
    • Personal health budgets
  • News
  • Events
    • Consultation and engagement events
    • Governing Body Meetings
    • Northern CCG joint committee meetings
    • Primary care commissioning committee meetings
  • Documents
    • Accessible information standard
    • Annual reports
    • Committees – terms of reference
    • Constitution and operational plans
    • Freedom of information disclosure log
    • Getting involved
    • Governance guides
    • Governing Body meeting papers
    • Northern CCG joint committee papers
    • Plans and policies
    • Primary Care Commissioning Committee papers
    • Procurement
    • Register of interests
    • Transparency reports
  • Contact us
    • Compliments and complaints
    • Freedom of information requests
    • Media enquiries
    • Subject access requests
  • Home
  • About us
    • Counter fraud
    • Executive members
    • Equality and diversity
    • Governing Body members
    • How we work
    • Northern CCG Joint Committee
    • North of Tyne area prescribing committee
    • Our Governing Body
    • Our Integrated Care System and Partnerships
    • Our vision and values
    • Primary care
    • Primary Care Commissioning Committee
    • Safeguarding
    • What is a CCG?
    • Who we work with
    • 360 degree view
  • Get involved
    • Changes to GP practices
    • Deciding together, delivering together (adult mental health services)
    • Health checks for people with serious mental illness
    • How to get involved
      • Visits to local NHS services
    • Involving young people with Special Educational Needs and Disabilities services
    • Listening to you: our past involvement work
      • Mental health services – adults
      • Mental health services – children and young people
      • Reviewing urgent care in Newcastle
    • Long-term conditions patient group
    • My NHS
    • Newcastle Pride
    • Patient participation groups
    • Supporting Primary Care Networks
    • Working with schools and colleges
    • Working with the deaf community
    • Young people’s mental health
    • Your voice, your health
    • You said, we did
  • Your health
    • Care and support planning for long-term conditions
    • Coronavirus (COVID-19)
    • Children and young people
      • Do you need help with your mental health?
      • Free, safe, confidential support for young people
      • Share your experiences
      • Special educational needs and disabilities
      • Supporting wellbeing in schools
      • Under 18? Your healthcare rights
      • Worried about a poorly child?
    • Diabetes prevention
    • Find a service
    • Improving mental health services
    • InformationNOW
    • Need urgent healthcare?
    • Need help with your mental health?
    • NHS continuing healthcare
    • NHS Lung Health Checks
    • Patient choice
    • Personal health budgets
  • News
  • Events
    • Consultation and engagement events
    • Governing Body Meetings
    • Northern CCG joint committee meetings
    • Primary care commissioning committee meetings
  • Documents
    • Accessible information standard
    • Annual reports
    • Committees – terms of reference
    • Constitution and operational plans
    • Freedom of information disclosure log
    • Getting involved
    • Governance guides
    • Governing Body meeting papers
    • Northern CCG joint committee papers
    • Plans and policies
    • Primary Care Commissioning Committee papers
    • Procurement
    • Register of interests
    • Transparency reports
  • Contact us
    • Compliments and complaints
    • Freedom of information requests
    • Media enquiries
    • Subject access requests
You are here: Home / News / New online mental health service launches in Newcastle and Gateshead

New online mental health service launches in Newcastle and Gateshead

Thursday 26 May 2022

A new free, safe and anonymous online mental health service is now available for people living in Newcastle and Gateshead.

Togetherall is a place where you can safely voice your feelings and connect with others for your wellbeing. The service is available 24/7 and moderated by mental health professionals and led by an on-duty clinical team to ensure users are safe and supported.

Dr Mark Dornan, a local GP and a Chair of NHS Newcastle Gateshead Clinical Commissioning Group (CCG), said: “The last couple of years have been tough for us all and many of us are now needing a helping hand with our mental health.

“Sometimes it’s difficult to open up to friends and family. Togetherall means we can share our feelings safely and anonymously, while there are also courses and resources to help you manage their own mental health.

“It’s a safe place to connect with like-minded people, with tools to help with anxiety, depression, low mood or stress. We want to make sure that whatever your needs, there is a range of options so you can get the right support.”

Togetherall is the latest in a series of new mental health services commissioned for local people by NHS Newcastle Gateshead Clinical Commissioning Group (CCG). It follows the recent launch of a mental health support line operated by Tyneside and Northumberland Mind, as well as the Qwell online counselling and emotional wellbeing service.

The new initiative is also working alongside established services like talking therapies and mental health crisis support.

Henry Jones, Chief Executive of Togetherall said: “Sharing thoughts, feelings and experiences with other people is a vital part of the support we all need, but especially in these difficult times. Not everyone has someone they can speak to, and some people don’t feel comfortable talking openly. We’re delighted that with Togetherall, everyone in Newcastle and Gateshead now has a safe, free and anonymous community to join for support, night or day.”

The new service is part of a range of support on offer in Newcastle and Gateshead:

Need urgent help now?

  • Adults – call 0800 652 2863 for the CNTW crisis and home treatment team 
  • Children and young people – call 0800 652 2864, CNTW children and young persons crisis team
  • Text number for people who are Deaf and/or have communication difficulties – 07919 228 548

Numbers are free and available 24 hours a day. If you or another person have been harmed or are at immediate risk, you may require an emergency response – call 999.

Local mental health services

  • Free online support and counselling are available at www.qwell.io (age 18+) or www.Kooth.com (now 18 and under – but existing users can choose to stay until 25).
  • Tyneside and Northumberland Mind’s support line – every day 8am to 10pm (age 16+) on 0330 174 3174 (charged at local rate)
  • Togetherall – a free, anonymous online mental health community where you can safely voice your feelings and connect with others. Moderated by professionals for your safety – visit www.togetherall.com.
  • If you’re feeling low, anxious or stressed, you can contact Gateshead Talking Therapies on 0191 283 2541 or Talking Helps Newcastle on 0191 282 6600
  • Visit 111.nhs.uk or call NHS 111 – open 24 hours a day, 365 days a year for any non-emergency medical problems
  • If you are feeling suicidal, phone the Samaritans on 116 123
  • And of course, you can contact your GP if these options are not suitable

© 2023 - NHS Newcastle Gateshead Clinical Commissioning Group

Manage Cookie Consent
We use cookies to optimise our website and our service.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage vendors Read more about these purposes
View preferences
{title} {title} {title}