Have your say: interpreting services

Tuesday 10 November 2020

Do you have experiences with interpreting services in primary care that you would like to share? Or does someone you know access any of these services?

Our colleagues at NHS England would like to hear your thoughts about interpreting services in primary care.

The current interpreting arrangements in primary care come to an end on 31 March 2021. NHS England want to hear your voice to help shape the future of these services.

Interpretation and translation services are provided free to patients accessing primary care services. This means access to spoken and non-spoken word interpretation when seeing a GP, dentist, pharmacist or optometrist.

The people who use a service often know what can be done to make it better, so your voice counts in improving the future of interpretation services.

This is open to anyone who has used either non-spoken and/or spoken interpretation services since April 2018, or may need to use an interpreter in the future.

Additionally, any GP, Dentist, Pharmacy or Optometrist who has requested an interpreter for patients and appointments since April 2018 can also get involved.

From now till 16 November you can share your views using the NHS England website. Feedback forms are available in multiple community languages and formats, including British Sign Language (BSL). If you, or someone you know, would like to feedback in another language or format, please contact NHS England at england.phadminwf4@nhs.net.

For more information, please visit the NHS England website.