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NHS Newcastle Gateshead Clinical Commissioning Group

Clinicians commissioning healthcare for the people of Northumberland

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Newcastle Gateshead CCG

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  • About us
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    • Changes to GP practices
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    • How to get involved
      • Visits to local NHS services
    • Involving young people with Special Educational Needs and Disabilities services
    • Listening to you: our past involvement work
      • Mental health services – adults
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    • Freedom of information disclosure log
    • Getting involved
    • Governance guides
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    • Northern CCG joint committee papers
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    • Procurement
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    • Transparency reports
  • Contact us
    • Compliments and complaints
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  • Home
  • About us
    • Counter fraud
    • Executive members
    • Equality and diversity
    • Governing Body members
    • How we work
    • Northern CCG Joint Committee
    • North of Tyne area prescribing committee
    • Our Governing Body
    • Our Integrated Care System and Partnerships
    • Our vision and values
    • Primary care
    • Primary Care Commissioning Committee
    • Safeguarding
    • What is a CCG?
    • Who we work with
    • 360 degree view
  • Get involved
    • Changes to GP practices
    • Deciding together, delivering together (adult mental health services)
    • Health checks for people with serious mental illness
    • How to get involved
      • Visits to local NHS services
    • Involving young people with Special Educational Needs and Disabilities services
    • Listening to you: our past involvement work
      • Mental health services – adults
      • Mental health services – children and young people
      • Reviewing urgent care in Newcastle
    • Long-term conditions patient group
    • Newcastle Pride
    • Patient participation groups
    • Supporting Primary Care Networks
    • Working with schools and colleges
    • Working with the deaf community
    • Young people’s mental health
    • Your voice, your health
    • You said, we did
  • Your health
    • Care and support planning for long-term conditions
    • Coronavirus (COVID-19)
    • Children and young people
      • Do you need help with your mental health?
      • Free, safe, confidential support for young people
      • Share your experiences
      • Special educational needs and disabilities
      • Supporting wellbeing in schools
      • Under 18? Your healthcare rights
      • Worried about a poorly child?
    • Diabetes prevention
    • Find a service
    • Improving mental health services
    • Need urgent care?
    • Need help with your mental health?
    • NHS continuing healthcare
    • NHS lung health checks
    • Patient choice
    • Personal health budgets
  • News
  • Events
    • Consultation and engagement events
    • Governing Body Meetings
    • Northern CCG joint committee meetings
    • Primary care commissioning committee meetings
  • Documents
    • Accessible information standard
    • Annual reports
    • Committees – terms of reference
    • Constitution and operational plans
    • Freedom of information disclosure log
    • Getting involved
    • Governance guides
    • Governing Body meeting papers
    • Northern CCG joint committee papers
    • Plans and policies
    • Primary Care Commissioning Committee papers
    • Procurement
    • Register of interests
    • Transparency reports
  • Contact us
    • Compliments and complaints
    • Freedom of information requests
    • Media enquiries
    • Subject access requests

How to get involved

Information

Please note that face-to-face engagement is currently suspended due to Covid-19. Some online events are taking place – please check the Events page for details.

Listening to patients is at the heart of our work as we know that a strong patient voice helps us make better decisions and improve local services.

We listen to patients in lots of different ways, from surveys and events to  forums and patient groups. To help us do this, we have an involvement team, who work with patients and local groups all year round.

You can get involved in lots of different ways – why not join our mailing list? Just email us or call 0191 217 2522.

You can use  Next Generation Text (NGT), which helps people with hearing and speech difficulties communicate by phone. If you need an interpreter (including BSL) to attend our events, let us know and we will arrange that for you.

Patient, public and carer forum

At this forum we listen to patients and carers – it’s a chance for everyone to share ideas and opinions with NHS decision makers. It’s a great opportunity to influence decisions about local services.

Find out more on the patient, public and carer engagement forum page.

Community forum

Our Community Forum is for people (paid or voluntary) who work with local communities or disadvantaged groups locally.

The forum helps us identify important issues affecting our communities, and has a real influence on our commissioning and service development decisions. You can find the papers from our meetings in the documents section of this website.

To find out more about the forum, contact our involvement team.

Your GP patient participation group

Your GP practice patient participation group is a chance to help shape the health services that you and your family rely on.

Members  are patients from your practice who share their experiences, needs and views about local services. To find out more, contact your practice.

Visits to NHS services

Each year, we carry out visits to check that the quality of services is high, that services are provided safely and that patients have a good experience.

Patient representatives are part of our visit team, alongside a nurse, medical representative and other colleagues.

Having a patient as a key part of our team gives us a better insight as we listen to the views of patients and families about the care they are receiving. Find out more on the visits to NHS services page.

Join ‘My NHS’

By joining My NHS you can receive updates about our work, and hear about events or other opportunities to give your views. You can choose which areas of healthcare you’d like to hear about, and take part as much or as little as you like. Register for My NHS here.

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Get involved

  • Get involved
    • Changes to GP practices
    • Deciding together, delivering together (adult mental health services)
    • Health checks for people with serious mental illness
    • How to get involved
      • Visits to local NHS services
    • Involving young people with Special Educational Needs and Disabilities services
    • Listening to you: our past involvement work
      • Mental health services – adults
      • Mental health services – children and young people
      • Reviewing urgent care in Newcastle
    • Long-term conditions patient group
    • Newcastle Pride
    • Patient participation groups
    • Supporting Primary Care Networks
    • Working with schools and colleges
    • Working with the deaf community
    • Young people’s mental health
    • Your voice, your health
    • You said, we did

© 2021 - NHS Newcastle Gateshead Clinical Commissioning Group