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NHS Newcastle Gateshead Clinical Commissioning Group

Clinicians commissioning healthcare for the people of Northumberland

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Newcastle Gateshead CCG

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  • Home
  • About us
    • Counter fraud
    • Executive members
    • Equality and diversity
    • Governing Body members
    • How we work
    • Northern CCG Joint Committee
    • North of Tyne area prescribing committee
    • Our Governing Body
    • Our Integrated Care System and Partnerships
    • Our vision and values
    • Primary care
    • Primary Care Commissioning Committee
    • Safeguarding
    • What is a CCG?
    • Who we work with
    • 360 degree view
  • Get involved
    • Changes to GP practices
    • Deciding together, delivering together (adult mental health services)
    • Health checks for people with serious mental illness
    • How to get involved
      • Visits to local NHS services
    • Involving young people with Special Educational Needs and Disabilities services
    • Listening to you: our past involvement work
      • Mental health services – adults
      • Mental health services – children and young people
      • Reviewing urgent care in Newcastle
    • Long-term conditions patient group
    • My NHS
    • Newcastle Pride
    • Patient participation groups
    • Supporting Primary Care Networks
    • Working with schools and colleges
    • Working with the deaf community
    • Young people’s mental health
    • Your voice, your health
    • You said, we did
  • Your health
    • Care and support planning for long-term conditions
    • Coronavirus (COVID-19)
    • Children and young people
      • Do you need help with your mental health?
      • Free, safe, confidential support for young people
      • Share your experiences
      • Special educational needs and disabilities
      • Supporting wellbeing in schools
      • Under 18? Your healthcare rights
      • Worried about a poorly child?
    • Diabetes prevention
    • Find a service
    • Improving mental health services
    • InformationNOW
    • Need urgent healthcare?
    • Need help with your mental health?
    • NHS continuing healthcare
    • NHS Lung Health Checks
    • Patient choice
    • Personal health budgets
  • News
  • Events
    • Consultation and engagement events
    • Governing Body Meetings
    • Northern CCG joint committee meetings
    • Primary care commissioning committee meetings
  • Documents
    • Accessible information standard
    • Annual reports
    • Committees – terms of reference
    • Constitution and operational plans
    • Freedom of information disclosure log
    • Getting involved
    • Governance guides
    • Governing Body meeting papers
    • Northern CCG joint committee papers
    • Plans and policies
    • Primary Care Commissioning Committee papers
    • Procurement
    • Register of interests
    • Transparency reports
  • Contact us
    • Compliments and complaints
    • Freedom of information requests
    • Media enquiries
    • Subject access requests
Freedom of information site

Freedom of information requests

The Freedom of Information (FOI) Act gives a general right of access to information held by public authorities. It allows the public see how we make decisions, organise, and deliver our services, encouraging a spirit of openness in the NHS.

If the authority holds the information and it is not legally exempt from disclosure the information must be supplied within 20 working days. Requests for information should be made in writing or email and sent to the Information Governance Service:

Email: NGCCG.FOI@nhs.net

Address

Information Governance Service
John Snow House
Durham University Science Park
Durham
County Durham
DH1 3YG

Covid-19 – Freedom of Information request update

Your FOI request will  continue to be dealt with under the terms of the Freedom of Information Act 2000 and  the CCG will aim to answer your request within twenty working days. Whilst the CCG will make every effort to adhere to the statutory timescale the current national Coronavirus emergency may impact upon our ability to do this.

The Information Commissioner’s Office has acknowledged that resources, whether they are finances or people, might be diverted away from usual compliance or information governance work as organisations need to prioritise other areas or adapt their usual approach during this extraordinary period.

The ICO cannot extend statutory timescales, but will tell people through their communications channels that they may experience understandable delays when making information rights requests during the pandemic.

In some circumstances a fee may be payable. If that is the case, I will let you know. A fees notice will be issued to you if appropriate. You will be required to pay the relevant fee before we will proceed to deal with your request.

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