CCG gets ‘green star’ for involving people
Monday 07 December 2020
Listening to patients is at the heart of our work. From surveys and public events to patient groups and visits to NHS services, we know that patients’ voices can help us make better decisions and improve local services.
That’s why we’re thrilled to receive a ‘green star’ – the highest rating available to clinical commissioning groups in the NHS – for our work to involve patients during 2019-20. The ‘traffic light’ style ratings, awarded by NHS England, run from red, amber and green through to ‘green star’, which is the top score.
The last few months have shown just how important it is for the NHS to have strong partnerships with local people and communities. Right now, the pandemic means we have to do things differently, but we’re still working hard to ensure that patient voices are heard in our work.
You can find out more on our Get Involved page.
During 2019-20 our involvement team helped people share their views on a whole range of issues – from Special Educational Needs and Disabilities services and young people’s wellbeing in schools to support for people with long-term health conditions and changes to urgent care services in Newcastle.
You can find out more about some of this work from our ‘Your voice, your health’ publication.